Welcome to LavishLamp, your trusted online destination for premium home lighting and décor. Your privacy matters to us, and we are committed to protecting your personal information whenever you interact with our website, customer support, stores, or promotional campaigns. This Privacy Policy explains the data we collect, how we use it, and the choices available to you.
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What Personal Information We Collect
At LavishLamp, we collect information to provide the best shopping experience:
• Information You Provide: Name, email, phone number, account details, product reviews, and any details added to your LavishLamp account.
• Order & Billing Details: Payment information, shipping address, and purchase history.
• Customer Interactions: Emails, customer support inquiries, and social media interactions.
• Survey & Contest Entries: Data provided when participating in promotions, giveaways, or surveys.
• Automatically Collected Data: Pages visited, clicks, device information, IP addresses, and browser type.
If you shop in-store, we may combine your in-store data with your online information for a seamless experience.
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How We Collect Information Automatically
We use cookies and tracking technologies to improve your browsing and shopping experience. Automatically collected data may include:
• Pages you visit and referral websites.
• Search terms used to reach LavishLamp.
• Interaction with marketing emails (opens and clicks).
• Device details (IP address, browser, operating system).
• Store activity via security monitoring or geofencing.
Learn more about our cookies in our Cookies Policy.
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How We Use Your Personal Data
LavishLamp uses your information to:
• Fulfill orders and manage your account efficiently.
• Respond promptly to inquiries and support requests.
• Personalize your shopping experience with relevant products and offers.
• Improve website performance and user experience.
• Conduct market research, surveys, and customer feedback.
• Send promotional offers and marketing messages (with consent).
• Ensure security and prevent fraudulent activity.
• Comply with legal and regulatory obligations.
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Who We Share Your Data With
We may share your personal data with:
• Trusted Service Providers: Payment processors, website hosting, analytics, marketing, and customer support.
• Professional Advisors: Accountants, lawyers, insurers, and financial institutions.
• Advertising Partners: To deliver personalized campaigns across online platforms.
All partners follow strict data protection measures to keep your information safe.
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Your Privacy Rights & Choices
• Manage Your Account: Update or delete account information at any time by logging in or contacting support@lavishlamp.com.
• Email Marketing Preferences: Unsubscribe from promotional emails anytime. Non-promotional emails like order confirmations will still be sent.
• Cookie Settings: Adjust browser settings to block or delete cookies (may affect website functionality).
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Children’s Privacy
LavishLamp’s services are not intended for children under 13. If you believe a child has shared personal data, please contact support@lavishlamp.com immediately.
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Security of Your Information
We use advanced technical, administrative, and physical security measures, including TLS encryption, to protect your personal data. While no method is 100% secure, LavishLamp takes all reasonable steps to ensure your information is safe.
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International Data Transfers
LavishLamp is headquartered in the United States, and your personal data may be transferred or stored internationally. We ensure compliance with applicable data protection laws to provide adequate protection.
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Privacy Rights for European Residents
If you reside in the EU, UK, or Switzerland, you have the right to:
• Access, correct, or delete your personal data.
• Restrict processing or withdraw consent.
To exercise your rights, contact support@lavishlamp.com.
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California Privacy Rights (CCPA)
California residents have the right to:
• Know the personal data collected about them.
• Request deletion of personal data.
• Opt-out of any sale of personal data (LavishLamp does not sell personal data).
Send requests to support@lavishlamp.com.
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Links to Third-Party Websites
Our website may contain links to third-party platforms like Facebook or Google. LavishLamp is not responsible for third-party privacy practices. Always review their privacy policies before sharing information.
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Data Retention
LavishLamp retains personal data only as long as necessary for business, legal, or transactional purposes. Once no longer needed, data is deleted or anonymized.
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Changes to This Privacy Policy
We may update this policy periodically. Updates will be posted on our website with the latest revision date.
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Contact Us
For privacy questions, requests, or concerns, contact:
LavishLamp
Email: support@lavishlamp.com
Phone: +1 469-618-6634
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